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According to psychologist Joel Minden, good listeners make regular eye contact without staring. They also match facial and emotional expressions to the speaker’s. To become a better listener, practice your “interviewing skills.”

“By asking questions early in a conversation, you’re making it clear that learning about the other person is a priority and you’re not just there to talk about yourself,” notes Minden. Balance asking relevant questions with offering a personal connection.

Taking listening to the next level involves offering reflective responses, mirroring back both what the speaker says and the underlying emotions; extending ideas and connecting information, and above all, to do so without trying to solve the other’s problems or to drive the conversation to something important to you only.   

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