Staying vulnerable is a risk we have to take if we want to experience connection.
-Brené Brown
In her article, "Parental Anger: Causes, Triggers, and Strategies to Help," in the
Beginnings Professional Development Workshop curriculum unit,
Anger, Roberta Wilburn offers these tips to teachers in responding to parental anger:
- Don't argue with the parent
- Don't blame the parent
- Don't become defensive
- Don't belittle or minimize the problem
- Look for early warning signs and provide support for parents before things get totally out of control
- Don't talk down to parents or patronize them
- Don't promise parents things you can't produce just to keep them quiet
- As the parent speaks more loudly, you speak more quietly
- Actively listen to what the parent has to say
For today only, the following Beginnings Professional Development Workshop article collections on curriculum are on sale - $5 each for 48 hours:
Comments (1)
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This is fine advice, but where are all the do's? In a field that promotes positive behavior and actions, this is disappointing...
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