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Hire People You Don't Like
March 29, 2023
You cannot get through a single day without having an impact on the world around you. What you do makes a difference, and you have to decide what kind of difference you want to make.
-Jane Goodall, primatologist

Twenty years ago, Exchange Press co-founder Roger Neugebauer, who often has wonderfully weird ideas of his own, shared this message in ExchangeEveryDay:

Robert Sutton has some weird management ideas. One idea, that he presented in The Grantsmanship Center Magazine (Spring 2003, tgci.com) is that when an organization is looking to innovate it needs to start looking for people who do not fit comfortably into the current employee mold. Sutton observes:

When nonprofit directors want to do things in proven ways, they are wise to drive out variation -- especially when the proven ways still work. Nonprofits that use tried-and-true methods do things faster, cheaper and more consistently than those who rely on new and unproven knowledge....But when innovation is the goal, organizations need variation in what people do, think about and produce....

I am not suggesting you actively seek out rude, insulting or incompetent people...If, however, a candidate seems competent and has skills your organization needs -- but has different beliefs, knowledge and skills than most insiders -- negative emotional reactions or evaluations are reasons in favor of hiring the person. It will help bring in new ideas...by helping [your organization] do one of three things: (1) increase variance in available knowledge, (2) see old things in new ways, and (3) break from the past. These are three basic, organizing principles for innovative work.

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Comments (4)

Displaying All 4 Comments
Kirsten Haugen · April 03, 2023
Eugene, OR, United States


Francis, I agree. While my I was certainly raised in a culture of conformity and it takes focused awareness to rise above the less-than-conscious judgements of self and others that go with that. Whether it was 20 years ago or today, I think (and hope) we continue to get better at articulating, recognizing and celebrating the importance and benefits of diversity in all its forms–another reason we need to prioritize reflective and relational care over standardized approaches in our care and education programs.

Francis Wardle · March 29, 2023
University of Phoenix/ Red Rocks Community College
Denver, Colorado, 80222, Colorado, United States


I never liked the idea that one was supposed to "fit the culture" of a work environment. It always sounded to me like an excuse for racial and sexual discrimination. I think a healthy environment should welcome someone who challenges its culture.

Kirsten Haugen · March 29, 2023
Eugene, OR, United States


That's a great, essential point, Whirled Peas!

Whirled Peas · March 29, 2023
WP
Altamonte Springs, FL, United States


I would add that if an admin is going to hire an "odd duck" - that they should also be ready to offer a little extra support to that person. It's not easy to be the person who is always swimming upstream.

But just like "universal design" - if you create an environment where new ideas are invited and celebrated, then others might start feeling more comfortable with brainstorming and finding creative solutions too.



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