A section in the Art of Leadership book, Developing People, quotes James Kouzes and Barry Posner, authors of the book, The Truth about Leadership:
“The mandate is very clear. Build your own and your team members’ abilities to work with each other. Doing this well will have a direct impact on your personal and organizational success.”
The Developing People book explains that “Kouzes and Posner discuss how important it is for people who run organizations to have time to get to know their staff on a personal level. They quote a study from the Center for Creative Leadership that identified the critical success factor for leaders is ‘relationships with subordinates.’”
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