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Giving Effective Feedback to Staff
February 7, 2018
One needs something to believe in, something for which one can have whole-hearted enthusiasm. One needs to feel that one's life has meaning, that one is needed in this world.
-Hannah Senesh
-Hannah Senesh
"As anyone who has tried to give advice to a teacher about her teaching style well knows, being effective at giving feedback is not an easy task," wrote Roger Neugebauer in the book The Art of Leadership: Developing People in Early Childhood Organizations. "The natural tendency is for teachers to become defensive when feedback about their performance is presented. This reaction occurs when the receiver perceives a threat to her position in the organization, to her standing in the group, or to her own self-image." Neugebauer presents these guidelines to help feedback be effective.
"Feedback should:
- focus on behavior, not the person...
- focus on observations, not inferences...
- focus on descriptions, not judgments...
- be given unfiltered...
- be given in small doses...
- be given on a timely basis...
- be given to the teacher as his tool to control his own performance...
- avoid giving mixed messages...
- check for reactions...
And finally, writes Neugebauer, the person giving feedback should "be open to feedback, yourself."
Developing People in Early Childhood Organizations to get this title for 25% off |
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