"In a program the only policies involving purpose, motivation, and communication may be grievance procedures, orientation, and sometimes communication procedures or lines of authority. It is up to the director to supply staff with tools for promoting essential workplace norms, which in essence protect the organization and everyone in it." writes Michelle Manganaro in "Professionalism in Child Care Settings."
"Established social norms accomplish much in the workplace including such things as correct manners, appropriate dress, policy, and desire for approval. Setting and fostering workplace norms is essential to maintaining a quality program wherein staff feel safe, liked, and worthwhile. As a team, we teach the children what is acceptable as well."
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