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"If you are like most leaders, you probably gravitate toward direct reports who act nice and don't deliver bad news. But it's often those who provoke you or challenge you," writes Amy Gallo in her Harvard Business Review (August 29, 2013) article "How to Manage Someone You Don't Like," "who prompt new insights and help propel the group to success..."

"To get the most out of someone you don't like...

Learn how to handle your frustration. Don't let your distaste show...Remain fair, impartial, and composed.

Check your bias. If you're having trouble being fair, seek counsel from another manager who is familiar with the employee's work. Ask whether your evaluation matches the outsider's.

Keep an open mind. It might help to spend more time with the problem employee, perhaps by collaborating on a difficult task. Remember that perspectives change...."

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