Shop by Topic
Shop by Product
ExchangeEveryDay Past Issues
<< Previous Issue
| View Past Issues | | Next Issue >> 
How to Persuade
April 11, 2013
The only thing worse than training staff and having them leave is not training and having them stay.
-Henry Ford
-Henry Ford
"When you want to change someone's mood, mind, or willingness to act, ask yourself not 'How can I win this argument?' but 'How can I win agreement without anger?' advises Jay Heinrichs in his book, Thank You for Arguing: What Aristotle, Lincoln, and Homer Simpson Can Teach Us About the Art of Persuasion (New York: Three Rivers Press, 2007).
"Never debate the undebatable. Instead, focus on goals. Control the mood with volume, tone, stories. Watch for persuadable moments. And, most important, to gain agreement, be agreeable �" express similarities and shared values; show people that you have their best interests, as well as your own, at heart."
For the next 24 hours, buy these three Exchange Essentials together and enjoy a 66% savings (a $34 value for only $11).- Building Collaborations
- Communicating Effectively with Parents
- How to Motivate Staff
View and Purchase
(Sale Ends 04/11/2013 11:59 pm PST)
ExchangeEveryDay
Delivered five days a week containing news, success stories, solutions, trend reports, and much more.
What is ExchangeEveryDay?
ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.
Comments (2)
Displaying All 2 CommentsUnited States
The correct title to the book in your article is actually "Thank you for Arguing" rather than "Thank you for not arguing".
Daycare In Demand
Portsmouth, NH, United States
This is so true--reminds me of the Dale Carnegie classic quote that "The only way to get the best of an argument is to avoid it."
Post a Comment