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September 7, 2011
When we talk about our feelings, they become less overwhelming, less upsetting, and less scary.
-Fred Rogers
In his article, "Smart Rules: Six Ways to Get People to Solve Problems Without You," in Harvard Business Review (September 2011), Yves Morieux outlines missteps for those not adhering to smart rules:
- Never add a process or a layer unless you absolutely have to. Adding what is unnecessary is at least as damaging as lacking what is needed.
- Never blame a problem on someone's mentality or mind-set. This reflects only the limitations of your analysis. Instead look at the goals, resources, and constraints people face.
- Don't let decisions be escalated to you. Push them back to those who failed to cooperate on a solution.
- Don't rely on financial incentives. The counterproductive side effects are too severe.
- Don't try to measure specific behaviors. The most valuable behavior — cooperation — cannot be measured. Focus instead on results, and use judgment rather than measurements when cooperation is required.
The Exchange CD Book, Leading People in Early Childhood Settings, offers an inspiring collection of 50 articles in PDF format offering a plethora of practical ideas and strategies for meeting the challenges of leadership in early childhood settings, covering these topics:
- Leadership Basics
- Leadership Challenges
- Supervisory Basics
- Meeting Staff Needs
- Motivating Staff
- Managing Difficult People
- Managing Difficult Issues
What is ExchangeEveryDay?
ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.
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