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Women as Communicators II
February 6, 2009
Joy is hidden in sorrow and sorrow in joy. If we try to avoid sorrow at all costs, we may never taste joy.
-Henri Nouwen
Last Tuesday's ExchangeEveryDay message "Women as Communicators," received some strong feedback observing that Mary-Ellen Drummond's advice was offensive to both women and men. One of the thoughtful responses came from Linda Leone from Camosun College in Victoria, BC, Canada. Here is what she said...

Do these things and you will foster interpersonal communication skills, emotional intelligence, problem solving, and peaceful negotiations:
  1. Take up less space so there is room for more people, ideas, and creativity.
  2. Nod when you listen; people will appreciate your undivided attention.
  3. Tilt your head when you talk; this lets people know you are willing to cooperate and collaborate.
  4. Introduce yourself right away and tell people a little bit about yourself — introductions are important and we should know each other's name before we start discussing important matters.
  5. Raise your voice at the end of a sentence, many people will think you are asking a question and feel comfortable in adding their perspective and insight.
  6. Fidget a little — it puts people at ease and may help you feel relaxed, too.
  7. Speak up and share your thoughts; if someone interrupts and completes your sentence take this as a compliment — they are evidently listening and on track with the topic at hand.


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Comments (5)

Displaying All 5 Comments
Dawn Perry · February 06, 2009
City of San Jose
San Jose, California, United States


Why is it that we get offended so easily? Rather than receiving information, examining it, reflecting on it, and deciding what is useful and what is not -- we immediately go into a defensive mode. Why is fight or flight our first response?

Sharon · February 06, 2009
United States


The advice from Mary-Ellen Drummond in the Exchange article dated Tuesday, January 27th was indeed, as you said in your article dated Friday, February 6th, "offensive to both women and men." (Men don't hear anything we say for the first seven seconds because they are busy checking us out? What?)

But your way of acknowledging it - by presenting another set of ludicrous tips about how to communicate as a woman (Take up less space? Seriously? How long have we been hearing this?! How is this different from "girls should be seen and not heard"?) from a less-than-credible source - is disappointing. Your failure to apologize for including these offensive remarks in your email in the first place is unacceptable.

Jan · February 06, 2009
Home Ties Child Care Center
Iowa City, Iowa, United States


I preferred the first article. There is nothing offensive about effectively communicating your message. One can be kind and nurturing and still be a good communicator. The two are not mutually exclusive.

Harriet McCarter · February 06, 2009
The Montessori Children's Academy
Madison, NJ, United States


Rather than focus so adamantly on the obvious gender differences in style here, I think it is far more productive to remember that what we are trying to accomplish is to be heard. Distasteful as it may be, there are times when we find ourselves a minority of one in a culture that does not accept the rules of communication that we, as women, may prefer to use. In those situations, you have a choice. You can either adapt your rules to accomplish your mission, or do more of what clearly doesn't work. Providing that does not require behaving unprofessionally, anyone who doesn't choose to adapt is not as committed to their objective as they are to their own security. Like it or not, no one can make a difference until they are accepted and respected by the group within which they must work - and learning how to accomplish that in different environments from those that have been there is tutelage that we should all be willing to accept.

June Hershberger · February 06, 2009
United States


I too found the previous article on women's communication offensive. This was a much more positive way of putting it; since when do we women want to communicate like men? Let's build on our strengths as nurturers and communicators and not follow the male model of dominance and competitiveness.



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