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The Unbearable Wrongness of Being Late
October 2, 2008
Each day of our lives we make deposits in the memory banks of our children.
-Charles R. Swindoll, The Strong Family
The Exchange book, Places for Childhoods: Making Quality Happen in the Real World, includes a collection of Jim Greenman's thought-provoking articles, including, "It Seemed to Make Sense at the Time: Stupid Child Care Tricks." In this article, Greenman talks about responding to parents who are late picking up their children:

"God knows we all hate late parents (except when those late parents happen to be us). In fact, late parents are so frustrating that I would not be surprised to hear about a center charging a $50 late fee or kicking the family out. A not uncommon approach: "Parents will be fined $1 per minute for the first five minutes and $2 per minute thereafter. Parents must pay the caregiver directly."

"Here are some absolutely predictable effects of this policy:
  • Increased parent/staff tension in front of the child.
  • Arguments over what time it is because each minute counts.
  • Inconsistent application of the policy based on the mood and assertiveness of the individual staff member and the parent.
"By instituting a five minute grace period to reduce wrangling over minutes, scheduling staff to work the predictable late times, and billing parents, tension is reduced. You also might want to look at your hours, or offer extended hours for a separate fee."



This week these two popular books by Jim Greenman are on sale at a 20% discount:

Caring Spaces, Learning Places: Children’s Environments That Work
— a book of ideas, observations, problems, solutions, examples, resources, photographs, and poetry. Here you will find best of current thinking about children's environments — 360 pages to challenge you, stimulate you, inspire you.

Places for Childhoods: Making Quality Happen in the Real World
— This exceptional book demonstrates how centers can face real-world challenges and make quality care a reality. Special selections authored by recognized child care experts enhance this collection of updated articles written by Jim Greenman.

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Comments (10)

Displaying 5 of 10 Comments   [ View all ]
Lynn Arnsdorf · February 05, 2009
My Own Montessori
Elk River,, MN, United States


Late fees, I believe, have become a necessary component of running a good program. I remind parents that children are upset to see all their friends leave and they have to return to the classroom, in their coats, and sit in a chair waiting for their parents! It's very hard on children! and it's hard on staff. We have to be off to a lunch group, or escort a child to the bus. I have found that I have to be consistent in giving out the late fee (5 min grace, $5 every 5 minutes thereafter). There are people who are consistently late and don't care or think about how this affects others, because this behavior continues. I don't agree with Nora that it's negative to charge fees, etc....the negativity is caused by the irresponsibility of the parent who is picking up late!

Sue Lewellen · October 02, 2008
United States


Sometimes, enough is enough! It is clearly posted on our door that classes are over at 11:30 but no late fees will be charged until 12:00. It is a flat fee of $5 after 12. I certainly think that a 30 minute grace period is sufficient.
Parents really need to learn some responsible behavior---especially in front of their child. Besides,children become upset when their friends have long since left the building and nobody has come to pick them up.

Pat Chambers · October 02, 2008
Center for Children
La Crescenta, CA, United States


At our program, our policy reads, $10 for every part of ten minutes. The teachers sign the children into the late book and parents sign them out, initialing the time and are billed. My assistant director, who is on salary, always stays and one teacher that gets paid overtime through payroll. We chose the every part of ten minutes so that we don't disput the exact minute. It also means that parents don't fly into our parking lot because a minute or two won't change their fee. By placing the charge on their account we also have a record to show parents how often it is happening.

Debora · October 02, 2008
Inspire U Photography
Quincy, CA, United States


I agree completely! The last thing we want to do as child care providers/teachers is to set up a climate of stress that will effect the children. I believe that being proactive in our approach with policies, having parents as well as staff sign contracts, and billing for additional services, such as late fees, is the best, overall approach.

Nora · October 02, 2008
United States


I think the "standard" late policies are very negative for all the reasons stated. Instead, I staff the classroom up to 30 minutes after the classroom "closes" at 5:30 pm. A teacher is paid their reg salary to be there. They know someone is there, not an angry teacher/director waiting for them. If they are consistantly late, we call that a "late plan" and charge them $4 per day. This has worked very well for us the past years.



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