ExchangeEveryDay Past Issues

Now that we are in the midst of baseball season, it might be a good time to take a look at what we can learn from baseball about working with staff in our centers. So today we have posted the Exchange article “A Director’s Game Plan: Ten Strategies for Coaching a Winning Team” by Pam Schiller on our home page (www.ChildCareExchange.com) for you to read in full. Here we will give you a sneak preview by sharing her strategy, “Stay Focused”…

“Coaching is continuous. A coach watches the team no matter what other stress is around. It is the coach's job to remove a tired player, see a nervous pitcher, watch for frustration, and so forth. The coach does this even though the general manager is making demands, the score is behind, the fans are asking for autographs, and a team member is injured.

“Employees get frustrated, isolated, and overwhelmed. It is the director's role to recognize these situations and intercede before they become insurmountable or threatening to the health of the team.”

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