In the book, Harvard Business Review on Becoming a High Performance Manager
(Boston: Harvard Business School Press, 2002), Carol Walker offers
this advice to those new to a leadership position....
"Rookie managers have a real knack for allowing immediate tasks to overshadow
overarching initiatives. This is particularly true for those promoted from
within, because they've just come from the front lines where they're accustomed
to constant fire fighting. As a recent individual contributor armed with
plenty of technical know-how, the rookie manager instinctively runs to the immediate
rescue of any client or staff member in need. The sense of accomplishment
rookies get from such rescues is seductive and far more exhilarating than rooting
out the cause of all the fire fighting. And what could be better for team
spirit than having the boss jump into the trenches and fight the good fight?
"Of course, a leader shows great team spirit if he joins the troops in emergencies.
But are all those emergencies thry emergencies? Are newer staff members
being empowered to handle complex challenges? And if the rookie manager
is busy fighting fires, who is thinking strategically for the department?
If you're the senior manager and these questions are popping into your head, you
may well have a rookie manager who doesn't fully understand his role or is afraid
to seize it."
Delivered five days a week containing news, success stories, solutions, trend reports, and much more.
ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.
Post a Comment