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In her article, "Be Generous at Work," in Harvard Business Review (June 8, 2011), Jodi Glickman makes this observation about being a better communicator:
"When you are sharing information, start with what is new, different, or important so that your colleagues know the exact purpose of your conversation. Don't make people guess at your meaning, and don't take five minutes to give someone an update that should take only two. Process information for others so that they're not left wondering: 'What does she want from me?' 'What am I supposed to do with this information?' or worse yet, 'What the heck is she talking about?'"
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