10/31/2013
Reject with Respect
Sometimes your joy is the source of your smile, but sometimes your smile can be the source of your joy.
Thich Nhat Hanh
If you need to give someone bad news — that you are firing, not hiring, or demoting them — here are some tips from Psychology Today (September 2013) about how to ease the pain...
- Deliver bad news on the other person's turf.
- Rejector's body language — eye contact and relaxed stance — may convey respect and help calm a rejectee's state of mind.
- When you can't give what's prized, try presenting another opportunity, such as friendship or a job lead instead.
- Blaming cognitive rather than emotional shortcomings for the rejection (e.g., incompetence, rather than lack of warmth) will stoke anger; the reverse approach, meanwhile, is more likely to spark tears.
For more information about Exchange's magazine, books, and other products pertaining to ECE, go to www.ccie.com.
|
© 2005 Child Care Information Exchange - All Rights Reserved
| Contact Us
| Return to Site