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The article, "Presentation tips: talking your way to success," in the November issue of Work & Family Life offered tips on what to avoid in making a sales presentation:
Don’t say “hope” and “hopefully.” You don’t want to appear unsure. Instead of “We hope you will choose us” or “Hopefully, we can work together,” act more confidently. Say: “We look forward to working with you.”
Avoid the phrase “to be honest with you.” People would like to believe that you are always honest with them.
Don’t use filler words. If audience members are counting how many “ums,” “you knows,” and “likes” in your talk, they’re not listening to your message. Filler words make you appear nervous, unprepared and, at some point, they become annoying.
Sound enthusiastic without going overboard. Occasionally emphasize keywords to animate your sentences.
Don’t play with things. Don’t play with a pen, a rubber band, or anything else when you’re speaking to others. It conveys nervousness.
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