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"Spilt water
cannot be gathered up again." Japanese Proverb
AVOIDING COMPETITION
WITH PARENTS
In "How to Work with Working Parents" in the June 1984 issue of Child
Care Information Exchange, Ellen Galinsky offers this advice:
"The cornerstone of working successfully with employed parents is avoiding
the tendency to get into a competitive relationship. This process involves
empathy. When a parent, for example, gets upset that a teacher has forgotten
to send a child's sweater home, a normal reaction for the teacher or director
is to blame the parent for unreasonable behavior or to counterattack. That
reaction, however heartfelt, is not helpful in building a collaborative relationship.
If directors or teachers are bothered by a parent's reaction, they can
find others (staff members, friends) to discuss what happened, and to figure
out what to do. Seeking this help is useful in defusing tensions, resentments,
or competition that would get in the way of the staff/parent relationship. In
the presence of the parent, the teacher or director can say such things as 'You
are really upset--can I help you?' or 'I find it hard to listen when you yell--but
I can understand why you are upset. I felt that way once when my child
lost his sweater.' Empathy and understanding are important tools in avoiding
competition."
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