To subscribe to ExchangeEveryDay, a free daily e-newsletter, go to www.ccie.com/eed
|
"Dealing with angry, upset, or dissatisfied parents can elicit a range of uncomfortable feelings in us," acknowledges Madhavi Sudarsana in her article, "Stepping Out of our Comfort Zone: Strategies for Addressing Conflicts with Parents," in the newest Exchange Essential article collection — Working with Parents.
"This has a physiological component as well. The angry parent might be interpreted as a threat. The center for emotions in our brain, the amygdala, then reacts either with fear or anger. Both of these emotions, if unchecked, hinder communication:
"Understanding these natural — albeit unhelpful — responses can help us to handle situations better."
For more information about Exchange's magazine, books, and other products pertaining to ECE, go to www.ccie.com.
|
© 2005 Child Care Information Exchange - All Rights Reserved | Contact Us | Return to Site