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"True friendship comes when silence between two people is comfortable."
–Dave Tyson Gentry
STEPS TO BUILDING ESPRIT
DE CORPS
In his book, Bringing Out the Best in People (Minneapolis: Augsburg
Publishing House, 1985), Alan Loy McGinnis outlines specific techniques which
a leader can use to enhance team spirit:
1. Reward Cooperation. Some organizations are structured so that
if you are a part of a working group that produces strong results, you may get
nothing. If, on the other hand, you torpedo the success of others in order
to chalk up personal achievements, you are praised. Obviously, such a
policy invites backstabbing and bad morale. If it is only the prima donnas
in the company who get the strokes, your organization will respond by producing
more prima donnas. If it is the team players who are rewarded, your organization
will produce lots of collaborators.
2. Assign responsibility for group morale to the group itself. Peer
pressure is always more successful than pressure from the top, so impress on
the people in your committee or your family that part of their job is creating
the right mood. That way everyone is accountable for the level of morale.
In short, you have taught them to be motivators.
3. Plan occasions when people can be away together. A curious thing
happens when you take a group of people away from their ordinary surroundings.
They become more creative, more open to new ideas, and they form strong
bonds with each other rather quickly. So good leaders often take a day
or two with their group at some location where they can cement their relationships,
undistracted by regular routines....
4. Assign a high value to communication. More often than not, when
a group is fractured and people begin to fight each other, it is because of
misunderstandings and small acts of inconsideration which have escalated into
major grievances....One way to head [squabbling] off early is to make sure that
there are regular opportunities for talk among the members...Organizations fracture
when information is dispensed primarily by the grapevine, for the grapevine
is notorously discriminatory -- certain people will know and others will not,
and the people who are left out are certain to be malcontents.
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