04/18/2011
Healthy Conflict
Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push—in just the right place—it can be tipped.
Malcolm Gladwell, The Tipping Point
In Exchange's best-selling book, The Art of Leadership: Managing Early Childhood Organizations, the article, "When Friction Flares: Dealing with Staff Conflict," offers these signs for when conflict is healthy:
"Conflict among staff in a center can be constructive if it . . .
- Generates new ideas, new perspectives
- Provokes an evaluation of organizational structures or center design
- Brings individuals’ reservations and objections out into the open
- Heightens the debate about pending decisions or problems
- Forces the reexamination of current goals, policies, or practices
- Focuses attention on problems inhibiting performance at the center
- Energizes staff — gets them actively involved in the life of the center"
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For more information about Exchange's magazine, books, and other products pertaining to ECE, go to www.ccie.com.
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