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Putting Out the Fires of Conflict

by Christine L. Gillan
May/June 2003
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Article Link: http://exchangepress.com/article/putting-out-the-fires-of-conflict/5015171/

When it comes to children, the most important issues are their health, safety, and happiness. When parents or child care workers perceive that a child's health, safety, or happiness is threatened they usually respond with anger, fear, and concern. Should this occur, resolution can sometimes be difficult to achieve.


So how can parents and child care professionals handle strife productively? Can conflict be handled constructively when the friction is between co-workers, staff, and administration, or between providers and parents?

The following are some suggestions for handling tension and anger. These have been put to the test with a variety of personalities and individuals and each time, it has been proven that these suggestions really do work. Keep these suggestions readily available for quick reference and put them into practice right away.

Personal Time

Take time for yourself to calm down, re-group, concentrate on the main issue, and organize the facts. Think through your problem. Jumping to irrational conclusions is not going to help anyone or solve the issue. All it will do is to create an erroneous scenario in your mind that you will eventually believe!

This suggestion is first because it is a very personal problem. We humans tend to create scenarios in our ...

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