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Onboarding (and, Occasionally, Offboarding) Staff

by Michele Turner
November/December 2020
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Article Link: http://exchangepress.com/article/onboarding-and-occasionally-offboarding-staff/5025658/

looked at my program developer with frustration. We had just let another teacher go who seemed promising at first; but as time went on, it became evident that she was not a good fit for our program. The termination was not a pleasant experience. The employee had not taken it well and left crying, while accusing us of being unfair. We knew that the termination was fair, because there were systems in place to assure that when a staff member was asked to leave, there was plenty of documentation that could substantiate our decision. So, at least, our consciences were clear.

It was not always this way. There were plenty of times in the past that we may have questioned our decision. What made this time different? The systems we had put into place over the years. In our pursuit of high-quality, effective business practices and avoiding high turnover costs, we had evaluated our systems and made changes. 

Systems

When assessing the effectiveness of an operating system—in this case, the termination of an employee—leaders should start at the beginning. Before staff can be terminated, they must be hired. At the outset of the hiring process, was there a clear understanding of ...

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